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Short answers to the questions people ask most about paying for ModuleX and tracking what they use. For the full detail, follow the link in each answer.

Plans & pricing

Free, Pro, Max, and Enterprise — what each includes.

Credits & metering

What a credit is and exactly what consumes credits.

Wallet & top-ups

The prepaid balance that covers usage beyond your plan.

Billing, plans & credits

There is a Free plan, paid Pro and Max plans, and custom Enterprise pricing. Pro is $25/month and includes 5,000 credits per month; Max is $100/month and includes 20,000 credits per month. See the full breakdown in Plans & pricing.
A credit is how managed usage is measured: 100 credits = $1.00 (one credit is $0.01). Running workflows, AI turns, and knowledge searches all draw down credits. See Credits & metering.
Each workflow run or AI turn costs a base credit, plus the cost of any managed AI model usage, knowledge searches, and tool calls. If you bring your own model key (BYOK), that usage is billed by the provider and is not charged in ModuleX credits. See Credits & metering.
Managed runs are blocked with a 402 “payment required” response until you have budget again. Top up your wallet, turn on overage, or upgrade your plan in Plans & pricing.
Your plan gives a monthly credit allowance. The wallet is a separate prepaid balance that covers usage after the allowance runs out — this is called overage, and you can turn it on for paid plans. See Wallet & top-ups.
Open your dashboard to see credit spend and remaining balance, with per-run detail in your logs. For what each line item means, see Credits & metering.
Contact support to request a refund. Refunds are usually returned as wallet credit rather than to your card. See Wallet & top-ups.
Pro and Max can be billed annually. The marketed annual price and the amount charged at checkout do not currently agree, so confirm the exact annual amount on the Stripe checkout screen before you pay. Pricing details are on Plans & pricing.
BYOK (bring your own key) usage is never charged in ModuleX credits — it is tracked for analytics only and billed directly by the upstream provider.

Keep reading

Errors & troubleshooting

What a 402, 403, or 429 means and how to clear it.

Usage gating & limits

The admission gate and the responses it returns when limits are hit.